Using the shop smartrobot.ro including access, browsing and purchase of products constitutes an implied agreement to comply with the terms and conditions set forth in this document.<\/p>\n\n\n\n
Order processing<\/strong><\/p>\n\n\n\n Verificati specificatiile produselor si compatibilitatea acestora inainte de a le cumpara. Raporturile comerciale dintre cumparator si smartrobot.ro sunt reglementate oficial de Ordonanta Guvernului 130\/2000 privind protectia consumatorilor la incheierea si executarea contractelor la distanta.<\/p>\n\n\n\n In the first 14 days after purchase you can return the ordered products. For change or full refund of money, shipping fees on return of the order are paid by the Customer. Client<\/strong>.<\/p>\n\n\n\n The request for a return can be made by sending an email to contact@smartrobot.ro or the phone number displayed on the site.<\/p>\n\n\n\n Make sure you have all the necessary items to make the return: initial invoice, warranty certificates, box, labels, etc.<\/strong><\/p>\n\n\n\n A Customer Service representative will provide assistance and a return authorization. We cannot accept return unsealed products from the original packaging, used or arriving without a return authorization.<\/p>\n\n\n\n Even if you have refused to receive a package, you can always issue a new order. Only for the following orders we request the advance payment of the current order plus the equivalent value of the transport and processing fees from the return order.<\/p>\n\n\n\n Declaration of conformity<\/strong><\/p>\n\n\n\n The only way we can keep the high standards we have set is to provide some of the best solutions and products on the market. Many people wonder if our products offer guaranteed results. And the truth is that not all products will work the same for every person. Yes, the products offer effective results, but their action can vary from person to person.<\/p>\n\n\n\n It is important to note that the information contained on this site should not be considered as advice. We encourage our visitors to consult with a professional when necessary.<\/p>\n\n\n\n Our goal is to provide our site users with as much information as possible about the products we sell. We also have a dedicated Customer Service team, with operators who know the product range in detail and can answer any questions or information about any of our solutions.<\/p>\n\n\n\n If you are unsure about the use of any of our products, we recommend that you request information before placing your order. Ultimately, we just want you to be completely satisfied with the purchase.<\/p>\n\n\n\n Terms and conditions of use<\/strong><\/p>\n\n\n\n The smartrobot.ro team makes permanent efforts to maintain the accuracy of the information on the site, but sometimes it may contain inadvertent (specifications or prices of products modified by the manufacturer without notice or vitiated by operating errors). Attention: the photos are informative and may contain accessories that are not included in the standard packages.<\/p>\n\n\n\n By using the site smartrobot.ro, the user agrees that the Romanian laws will govern the terms and conditions of Use and any dispute of any kind that may arise between users and the administrators of the site or its associates \/ partners\/affiliates. In case of possible conflicts, the first attempt will be made to resolve them amicably, and if the amicable settlement will not be possible, the conflict will be resolved in court, in accordance with the Romanian laws in force.<\/p>\n\n\n\n The content of this site may not be used, reproduced, distributed, transmitted, displayed, for purposes other than those expressly and legally permitted. The extraction of any information, followed by any use for commercial purposes that exceeds the scope of private copying regulated by law or for sale or licensing and without prior written consent of the owners of property rights, is a violation of the terms and conditions. You also agree not to affect or interfere in any way with the security elements of the site, with the elements that prevent or restrict the use, copying of a content or elements that strengthen the limits of use of the site or its content.<\/p>\n\n\n\n The administrators reserve the right to modify the structure and interface of any page or subpage of the site at any time and at any chosen leisure, having the right to temporarily or permanently, partially or completely interrupt the services made available to the public through this website without any prior individual or general notice. If you have any questions or concerns regarding these terms of use, do not hesitate to contact us.<\/p>\n\n\n\n The relationship between the parties is governed by the following normative acts:<\/p>\n\n\n\n \u2022 GO no. 21\/1992 on consumer protection;<\/p>\n\n\n\n \u2022 GEO no. 34\/2014 on consumer rights in contracts concluded with professionals;<\/p>\n\n\n\n \u2022 The law no. 363\/2007 on combating incorrect practices of traders in relation to consumers and harmonizing regulations with European legislation on consumer protection;<\/p>\n\n\n\n \u2022 The law no. 365\/2002 on e-commerce.<\/p>","protected":false},"excerpt":{"rendered":" Utilizarea shop-ului smartrobot.ro incluzand accesul, navigarea si cumpararea de produse constituie un acord implicit de respectare a termenilor si conditiilor enuntate in cuprinsul prezentului document. Procesarea comenzilor Verificati specificatiile produselor si compatibilitatea acestora inainte de a le cumpara. Raporturile comerciale dintre cumparator si smartrobot.ro sunt reglementate oficial de Ordonanta Guvernului 130\/2000 privind protectia consumatorilor la […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"\n Utilizarea shop-ului robozone.ro incluzand accesul, navigarea si cumpararea de produse constituie un acord implicit de respectare a termenilor si conditiilor enuntate in cuprinsul prezentului document.<\/p>\n\n\n\n Procesarea comenzilor<\/strong><\/p>\n\n\n\n Verificati specificatiile produselor si compatibilitatea acestora inainte de a le cumpara. Raporturile comerciale dintre cumparator si robozone.ro sunt reglementate oficial de Ordonanta Guvernului 130\/2000 privind protectia consumatorilor la incheierea si executarea contractelor la distanta.<\/p>\n\n\n\n In primele 14 de zile de la cumparare puteti returna produsele comandate. Pentru schimbare sau rambursare completa a banilor, taxele de expediere la returul comenzii sunt platite de Client<\/strong>.<\/p>\n\n\n\n Solicitarea unui retur poate fi efectuata printr-un mail la adresa contact@robozone.ro sau la numarul de telefon afisat pe site.<\/p>\n\n\n\n Asigura\u021bi-v\u0103 c\u0103 ave\u021bi toate elementele necesare pentru a efectua returul: factura ini\u021bial\u0103, certificate de garan\u021bie, cutie, etichete etc.<\/strong><\/p>\n\n\n\n Un reprezentant al Serviciului Clienti va ofera asistenta si o autorizare de retur. Nu putem accepta retur produsele desigilate din ambalajul original, folosite sau care ajung fara o autorizare de retur.<\/p>\n\n\n\n Chiar daca ati refuzat primirea unui colet, puteti lansa oricand o noua comanda. Doar ca la urmatoarele comenzi va solicitam plata in avans a comenzii curente plus contravaloarea taxelor de transport si procesare de la comanda retur.<\/p>\n\n\n\n Declaratia de conformitate<\/strong><\/p>\n\n\n\n Singurul mod in care putem pastra standardele inalte pe care le-am stabilit este de a furniza printre cele mai bune solutii si produse de pe piata. Multe persoane se intreaba daca produsele noastre ofera rezultate garantate. Si adevarul este ca nu toate produsele vor functiona pentru fiecare persoana la fel. Da, produsele ofera rezultate eficiente, dar actiunea lor poate varia de la persoana la persoana.<\/p>\n\n\n\n Este important sa retineti ca informatiile continute pe acest site nu ar trebui sa fie considerate sfaturi. Incurajam vizitatorii nostri sa se consulte cu un profesionist atunci cand este necesar.<\/p>\n\n\n\n Scopul nostru este de a oferi utilizatorilor site-ul nostru cat mai multe informatii posibil cu privire la produsele pe care le comercializam. Avem, de asemenea, o echipa de Servicii Clienti dedicata, cu operatori care cunosc in detaliu gama de produse si va pot raspunde la orice intrebare sau informatie cu privire la oricare dintre solutiile noastre.<\/p>\n\n\n\n Daca nu sunteti siguri cu privire la utilizarea oricaruia dintre produsele noastre, va recomandam sa cereti informatii inainte de plasarea comenzii. In definitiv, vrem doar sa fiti complet multumiti de achizitie.<\/p>\n\n\n\n Termeni si conditii de utilizare<\/strong><\/p>\n\n\n\n Echipa robozone.ro face eforturi permanente pentru a pastra acuratetea informatiilor de pe site, insa uneori acestea pot contine inadvertente (specificatiile sau pretul produselor modificate de catre producator fara preaviz sau viciate de erori de operare). Atentie: fotografiiile au caracter informativ si pot contine accesorii care nu sunt incluse in pachetele standard.<\/p>\n\n\n\n Prin folosirea site-ului robozone.ro, utilizatorul se declara de acord asupra faptului ca legile romane vor guverna Termenii si conditiile de utilizare si orice disputa de orice fel care ar putea sa apara intre utilizatori si administratorii site-ului sau asociatii\/partenerii\/afiliatii acestuia. In cazul unor eventuale conflicte se va incerca mai intai rezolvarea acestora pe cale amiabila, iar daca rezolvarea pe cale amiabila nu va fi posibila, conflictul va fi solutionat in instanta, in conformitate cu legile romane in vigoare.<\/p>\n\n\n\n Continutul acestui site nu poate fi utilizat, reprodus, distribuit, transmis, expus, in alte scopuri decat cele expres si legal permise. Extragerea oricaror informatii, urmata de orice utilizare in scop comercial care depaseste sfera copiei private reglementate de lege sau pentru vanzare ori licentiere si fara a avea in prealabil un consimtamant scris al titularilor drepturilor de proprietate, constituie o incalcare a termenilor si conditiilor. Sunteti de asemenea de acord sa nu afectati si interferati in vreun fel cu elementele de securitate ale site-ului, cu elementele care previn sau restrictioneaza utilizarea, copierea unui continut sau elemente care intaresc limitele de utilizare a siteului sau a continutului acestuia.<\/p>\n\n\n\n Administratorii isi rezerva dreptul de a modifica structura si interfata oricarei pagini sau subpagini a site-ului in orice moment si la orice interval de timp liber ales, avand dreptul de a intrerupe temporar sau permanent, partial sau in totalitate serviciile puse la dispozitia publicului prin intermediul acestui website fara vreo notificare prealabila individuala sau generala. Daca aveti intrebari sau nelamuriri in legatura cu acesti termeni de utilizare, nu ezitati sa ne contactati.<\/p>\n\n\n\n Relatia dintre parti este guvernata de urmatoarele acte normative:<\/p>\n\n\n\n \u2022 OG nr. 21\/1992 privind protectia consumatorilor;<\/p>\n\n\n\n \u2022 OUG nr. 34\/2014 privind drepturile consumatorilor in cadrul contractelor incheiate cu profesionistii;<\/p>\n\n\n\n \u2022 Legea nr. 363\/2007 privind combaterea practicilor incorecte ale comerciantilor in relatia cu consumatorii si armonizarea reglementarilor cu legislatia europeana privind protectia consumatorilor;<\/p>\n\n\n\n \u2022 Legea 365\/2002 privind comertul electronic.<\/p>\n","_et_gb_content_width":"1080","footnotes":""},"class_list":["post-755","page","type-page","status-publish","hentry"],"yoast_head":"\n